Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, shipping address
• Order Information: Products purchased, order history, payment information
• Account Information: Email, password (if you create an account)
• Communication: Messages you send via our contact form or email

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Respond to your inquiries and support requests
• Send transactional emails (order confirmations, shipping notifications)
• Improve our website and services
• Prevent fraud and maintain security

3. Third-Party Services

We use the following third-party services to operate our website:

• Cloudflare: Content delivery network (CDN) and security services
• Payment Processors: Secure payment processing for credit card transactions
• Shipping Carriers: USPS, FedEx, UPS for order delivery

These providers have access to your information only as necessary to perform their services and are obligated to protect your data.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where visitors come from. You can control cookie preferences through your browser settings.

By using our website, you consent to our use of cookies in accordance with this policy.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 7 years for tax and accounting purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Request a copy of your data in a portable format

To exercise these rights, contact us at support@itradebiohacks.com.

7. Contact

For questions about this Privacy Policy or our data practices, contact us at: